Ghost Ivy Development Studio AG is a game development company based in Lucerne, Switzerland. We develop and operate the Game Haven's Compass, providing an immersive gaming experience for our users.
The types of personal information we may collect include:
- Your name
- Email address
- IP address
- Device information (such as device type, operating system, and unique device identifiers)
- Usage data (such as game play activity, achievements, and interactions with the Game)
- Any other information you voluntarily provide to us
We process your personal information based on the following legal grounds:
- The processing is necessary for the performance of the contract between you and Ghost Ivy, including providing access to and maintaining the Game.
- The processing is necessary for compliance with our legal obligations, such as data protection laws.
- The processing is based on your consent, which you provide when accessing or using the Game.
We may process your personal information for the following purposes:
- Providing and maintaining the Game and its features
- Personalizing and improving your gaming experience
- Communicating with you, including responding to your inquiries and providing customer support
- Analyzing usage patterns and trends to enhance the Game and develop new features
- Enforcing our Terms and Conditions and protecting the rights and safety of users and Ghost Ivy
- Conducting research and analysis to improve our products and services
We do not collect sensitive personal information, such as your racial or ethnic origin, political opinions, religious or philosophical beliefs, or health-related data. Please refrain from providing such information while using the Game.
We use essential cookies that are necessary for the functioning of the Game. These cookies enable core functionality, such as user authentication, account management, and security.
We may also use technical cookies to analyze usage patterns, track preferences, and gather statistical information to improve the Game and provide a better user experience. These cookies do not collect personal information.
We use the collected data for the purposes mentioned in section 6. We may also anonymize or aggregate the data to generate statistical or analytical insights that help us improve the Game.
The Game is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe that your child has provided us with their personal information, please contact us immediately, and we will take steps to remove such information from our records.
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
You have certain rights regarding your personal information.Subject to applicable laws, these rights may include:
- The right to access, update, or delete your personal information
- The right to restrict or object to the processing of your personal information
- The right to withdraw your consent, where the processing is based on consent
- The right to data portability
- The right to lodge a complaint with a supervisory authority
To exercise your rights or request further information about the processing of your personal information, please contact us using the contact details provided below section 14.
You may have options to manage your privacy and security settings within the Game. Please review the settings available to you and adjust them according to your preferences.