Privacy Policy

1. Introduction

This Privacy Policy outlines how Ghost Ivy DevelopmentStudio AG ("Ghost Ivy," "we," or "us") collects, uses, and protects the personal information of users ("you" or"users") when accessing or using the game Haven's Compass (the"Game"). We are committed to respecting and protecting your privacy and complying with applicable data protection laws.


2. About Us

Ghost Ivy Development Studio AG is a game development company based in Lucerne, Switzerland. We develop and operate the Game Haven's Compass, providing an immersive gaming experience for our users.


3. Data Collection

We may collect personal information from you when you accessor use the Game. This information may be collected directly from you or automatically through the use of cookies and similar technologies. By accessing or using the Game, you consent to the collection and processing of your personal information as described in this Privacy Policy.


4. Data We Collect

The types of personal information we may collect include:


- Your name

- Email address

- IP address

- Device information (such as device type, operating system, and unique device identifiers)

- Usage data (such as game play activity, achievements, and interactions with the Game)

- Any other information you voluntarily provide to us


5. Grounds for Processing Data

We process your personal information based on the following legal grounds:


- The processing is necessary for the performance of the contract between you and Ghost Ivy, including providing access to and maintaining the Game.

- The processing is necessary for compliance with our legal obligations, such as data protection laws.

- The processing is based on your consent, which you provide when accessing or using the Game.


6. Purposes of Processing Data

We may process your personal information for the following purposes:


- Providing and maintaining the Game and its features

- Personalizing and improving your gaming experience

- Communicating with you, including responding to your inquiries and providing customer support

- Analyzing usage patterns and trends to enhance the Game and develop new features

- Enforcing our Terms and Conditions and protecting the rights and safety of users and Ghost Ivy

- Conducting research and analysis to improve our products and services


7. Information We Do Not Collect

We do not collect sensitive personal information, such as your racial or ethnic origin, political opinions, religious or philosophical beliefs, or health-related data. Please refrain from providing such information while using the Game.


8. Cookies

8.1 Essential Cookies

We use essential cookies that are necessary for the functioning of the Game. These cookies enable core functionality, such as user authentication, account management, and security.


8.2 Technical Cookies

We may also use technical cookies to analyze usage patterns, track preferences, and gather statistical information to improve the Game and provide a better user experience. These cookies do not collect personal information.


9. How Data Is Being Used

We use the collected data for the purposes mentioned in section 6. We may also anonymize or aggregate the data to generate statistical or analytical insights that help us improve the Game.


10. Children

The Game is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe that your child has provided us with their personal information, please contact us immediately, and we will take steps to remove such information from our records.


11. Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.


12. Third-Party Websites

The Game may contain links to third-party websites or services. This Privacy Policy does not apply to those third-party websites or services. We encourage you to review the privacy policies of those third parties before providing any personal information.


13. Your Rights

You have certain rights regarding your personal information.Subject to applicable laws, these rights may include:


- The right to access, update, or delete your personal information

- The right to restrict or object to the processing of your personal information

- The right to withdraw your consent, where the processing is based on consent

- The right to data portability

- The right to lodge a complaint with a supervisory authority


To exercise your rights or request further information about the processing of your personal information, please contact us using the contact details provided below section 14.


14. Security Setting

You may have options to manage your privacy and security settings within the Game. Please review the settings available to you and adjust them according to your preferences.

Contact Info

Support Team
Am Mattenhof 2D
6010 Kriens